feefo trusted merchant 28/01/2014

Excellent Customer Service – Feefo Trusted Merchant Award

We are thrilled to announce that best4hedging have received the Feefo Trusted Merchant Award for Excellence in Customer Service. Our customer service rating for 2013 was 94% We are looking forward to another fantastic year providing quality products and excellent customer service throughout 2014 and beyond. Here are a few reviews from our happy customers: Service rating : “I received my order today and I am delighted to say everything was delivered in excellent prestine condition. I was si impressed by the amazing quality of the plants. I did have... Read More

blog FAQs 21/01/2014

Do you offer discounts?

At Best4hedging we pride ourselves on keeping our prices low and our quality high, always aiming to provide the best possible price for all of our customers. For larger orders (of at least £400 Ex. VAT) we can usually offer additional discounts; call our Sales team on 01257 261 243 or email [email protected] and they will be happy to provide a bespoke quote for you. Landscapers and trade professionals – take a look at the landscaper section of our FAQs for information on our best prices.

blog FAQs 20/01/2014

Should I be at home to receive my delivery?

No, at Best4hedging we send our deliveries ‘No signature required’. We understand that it is not always convenient for our customers to be at home during prime delivery times. To make it as easy as possible for you, we ask for delivery instructions upon placing an order so we can ensure your delivery is left in a safe and sensible location. Read more about our delivery costs and timescales.

blog FAQs 20/01/2014

Can I choose a specific date and time for my delivery?

Yes, we can offer delivery on your chosen date. Simply tell us in the delivery instructions if you have a date in mind and we’ll get back to you if there’s a problem. If you need your hedging delivered specifically in the morning or afternoon, or on a weekend day then we can cater for this also. Please contact our Sales team who will be able to help on 01257 261 243 or email [email protected]

blog FAQs 20/01/2014

What time will my delivery arrive?

Our dedicated couriers deliver anytime between 8am-6pm Monday to Friday and can leave your parcel ‘no signature required’ so you don’t need to be in to sign. If you wish for your delivery to arrive on a certain day, e.g. Thursday next week, please give us a call to discuss. We do also offer more specific options, including AM/PM deliveries or Saturday deliveries. These options incur an additional surcharge and can be arranged with our Sales team over the phone. Please do not hesitate to give us a call on... Read More

blog FAQs 20/01/2014

What are your delivery charges?

Orders over £50 (ex. VAT) to mainland UK are delivered for FREE* Orders between £20.00 – £49.99 (ex. VAT) to mainland UK will incur a delivery charge of £9.95 Orders under £20.00 (ex. VAT) to mainland UK will incur a delivery charge of £12.95 *Some orders may need to be delivered on a pallet, in this instance if the plant value does not meet £175 before VAT, a contribution towards delivery costs may be required. For further information regarding this, please see our Minimum Order Quantities section.

blog FAQs 20/01/2014

Are you open to the public?

As we are a busy despatch site rather than a garden centre, unfortunately we are not open to the public. If you wish to see any of our plants before purchasing, this can be arranged. All we ask is that you call us in advance so we can ensure there is a member of the team available to accompany you safely around the site. To make an appointment to see any of our plants before purchasing, please contact us on 01257 261243 or email [email protected]

Cgerry Laurel RB 29/10/2013

Root Ball Hedging Season

Root Ball hedging season is really kicking off now and I thought I’d shine the spotlight on these beautiful plants and explain why they are such a great choice when planting a hedge. Root Balls are normally evergreen plants and are an ideal way for establishing a tall hedge quickly. Grown in fields, Root Ball plants are scooped out of the ground in November. Using heavy machinery, they are transported with their roots well protected by a ball of soil inside a hessian sack. Most Root Ball plants are only... Read More

CakeC 26/09/2013

A Party Without Cake is Just a Meeting – Macmillan Coffee Morning

This morning Kath, our wonderful Nursery & Dispatch Operative, hosted a Macmillan Coffee Morning in aid of supporting others through Cancer. With the help of her children David & Lucy, Kath pulled out all the stops and baked up a wonderful assortment of treats. The lucky winner of the ‘ Coffee Beans’ competition was Sue – But! Instead of accepting her prize (half of the donations) Sue insisted on donating her half to Macmillan, such a thoughtful gesture. We all enjoyed a lovely coffee break this morning and tucked into the... Read More

blog FAQs 20/03/2013

Who are Best4hedging?

Best4Hedging are industry leading experts with years of experience in growing and despatching hedging. Having sold over 1 million plants since we first began trading online 5 years ago, we are a reliable and trusted retailer of quality hedging plants. We’re dedicated to providing our customers with a huge selection of hedge plants, trees and topiary, all at competitive prices. Our busy team are located at our despatch centre in Lancashire and are available 7 days a week for sales enquiries, help and advice, and any other general queries you... Read More