Pallet deliveries are always undertaken on an 18-tonne vehicle (similar in size to a standard refuse vehicle). If for any reason you require a smaller vehicle please contact our sales team who can arrange this for you. There will be an additional surcharge applied for small vehicle deliveries.
Due to the height and/or weight of these plants, we cannot use a normal pallet delivery service so we need to speak to each customer to discuss the number of plants required and the delivery postcode so that we can assess whether we can still give you free delivery or whether we need to ask you to make a contribution towards the delivery cost. Please ring us on 01257 261 243.
Please note that additional surcharges are incurred for delivery to Scottish Highlands & Islands, which we classify as including AB (Aberdeen) and DD (Dundee) postcodes, as well as to Ireland, the Channel Islands, Isle of Wight and Isle Man. The exact delivery cost is order specific and will need to be quoted by one of our team, so please contact us on 01257 261 243.
*Please note that for some of our taller plants a delivery charge may be applied to ensure safe delivery. You can call us on 01257 261 243 to see if this applies to your order and our experienced Sales and Service team will tailor a bespoke quote to your needs. For orders including hedging plants which are over 250cm tall or for our Pleached Trees, you will need to arrange and provide lifting equipment to unload from the delivery vehicle.