Great value and good quality
good quality product.....
Good quality hedging plants and well packaged
Quality strong plants at the size advertised (if not a bit bigger).Would not hesitate to continue my project using best4hedging.
Products are great but delivery and online ordering process is awful. I placed an order on the Tuesday night to be advised that delivery should be 3-5 working days. By the following Monday (working day 4)I had not heard anything so called up to chase when the delivery would be made - was advised that they couldn't find any details so I had to wait for a call back - was duly called back to be told my delivery would arrive the next day. Waited in all day but nothing arrived. Had to then call again to chase up where the delivery was to the be told it would be the day after. Found the call centre staff very casual in their attitude - so much so I have told friends and family to shop elsewhere
Very pleased with the quality of conifer trees
very good servie I'm looking for ward to some privacy
very good service I'm looking forward to some privacy GD Preston
Excellent product description, excellent communication strategy.
Product was as described, arrived well packed and healthy. Thank you
Good delivery and well packaged
The trees were in excellent condition and we are very happy with them
We ordered 25 leylandi trees, we opted for the well established 2-2.5m trees so we would get the required hedge far sooner. Customer service was helpful and our order arrived when it should BUT!!! When there is a weak link in the chain all that is cancelled out. Our trees arrived crammed on to just one pallet! Presumably to save on the cost of sending them. They were stacked up, squeezed together and the wrapped with cling film. When I carefully Removed the wrapping I found some of the branches snapped off. Some trees had not been attached to the cane in the pot and others were attached badly distorting the direction the tree was growing in. Some had been watered and some were as dry as a bone. I then counted the trees as I was amazed that 25 large trees would fit on to one pallet and I was completely correct. We had been sent 23 trees as that is all that would fit. Was I not supposed to notice?? I contacted customer service, who again were helpful and said they would send out the two missing trees. But I explained I had someone coming to plant the trees and they would need to return 3 days later, if even available. So I would be out of pocket! Plus the issue of the inconvenience and the damaged trees was not addressed. My order was over £1300 and I would need to buy many more trees in the future. This company seems very short sighted and customer satisfaction needs to be a higher priority.
The ones we have received will be planted today as the person had already been arranged to plant them. They appear to be in reasonable condition. It is a shame some of the branches are broken.