Excellent Customer Service – Feefo Trusted Merchant Award
We are thrilled to announce that best4hedging have received the Feefo Trusted Merchant Award for Excellence in Customer Service.
Our customer service rating for 2013 was 94%
We are looking forward to another fantastic year providing quality products and excellent customer service throughout 2014 and beyond.
Here are a few reviews from our happy customers:
Service rating : “I received my order today and I am delighted to say everything was delivered in excellent prestine condition. I was si impressed by the amazing quality of the plants. I did have to amend my order a few days after I placed it, as part of my order were for Hawthorn Hedging, after I realised they were not evergreen rang in a total panic and spoke to Andrew who put my mind at ease and replaced my Hawthorn Hedging plants with Firethorn Red berries hedging plants. He was so polite and helpful and dealt with my error in a very kind but professional manner. Thank you Andrew. Delivery gentleman from Spavins treated the plants very carefully too.”
Product: “Big, Beautiful Bushy Healthy and so green Cherry Laurel plants arrived in prestine condition. Like the Firethorn plants, they were carefully wrapped in a sort of cling film on a pallet. I am so impressed really and highly recommend Best4hedging to all concerned. Thank you. I will be back for more soon :-)”
Service rating : “This is the second time I have bought hedging from Best4Hedging and am impressed with email information, delivery and product.”
Product: “The plants were well packed in bundles of 50 and look in good condition. I planted them the same day they arrived as I had already prepared the ground. It is however very wet – fingers crossed for a good result.”
Service rating : “Advice on phone before ordering was very helpful. Plants arrived in super condition exactly when told they would. Very useful not having to wait in to sign for them.”
Product: “Plants look very healthy and will be planted this weekend. Don’t know how they will perform but so far am very optimistic. Couldn’t ask for better looking plants on arrival with very adequate packaging.”
At best4hedging we work exceptionally hard to ensure our customers are not just satisfied, but thrilled with the service and products that they receive so it’s fantastic to be recognised for our hard work and dedication. You can read our customer reviews here.